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Excellent customer service from Jason Pevovar
I've just had some excellent customer service with Jason Pevovar from your branch in West Hampstead.
Jason has been extremely efficient in processing a tenant substitution at my property that I have been renting in West Hampstead.
He's been incredibly helpful and quick to complete everything and very clear about what was needed from me while keeping me updated on all the steps as he went.
Very professional throughout and I feel Jason is a huge asset to your business from my experience with him.
quality , professional , good attitude
Adam Wright and Katie Wood have been very professional during the process of renting my new flat
They have been very quick to answer my questions always in a nice way
The whole service from paramount themselves was brilliant. Very organised and efficient! Dexter couldn’t have been more helpful and Jason in the office was great also.
The only thing that let them down was the third party referencing company “Goodlord”.
This system is not user friendly and if anything slowed the whole process down.
Aside from this great service as mentioned,
Best estate agent I have used - professional, responsive and approachable Very professional and helpful throughout. They are extremely responsive and have great additions to manage your property such as an app.
Paramount Properties are perfect!
My current and previous experience with Paramount Properties (3 years ago) has been excellent! Dexter helped me view and secure my rental property within 12 hours! And Jason then took over with the referencing and contracts which he handled so I had no stress! Their professionalism, communication and helpfulness is second to none!!
I have never needed to ask for a update as both Dexter and Jason will just call, text or email if they need anything. I have had full confidence in both Dexter and Jason meaning that the whole process has been stress free!
I can’t recommend Paramount, Dexter and Jason enough and just want to thank them for securing me my perfect rental property!
Professional, punctual, and agreeable Paramount met all their responsibilities as an estate agent in a way that was professional, punctual, and agreeable. It was a pleasure dealing with a company that takes customer satisfaction seriously from the prospective tenant's point of view.
We were much satisfied with the way you helped us set things up One thing where you might have guided us is with the Internet Service Provider. Had you told us that we would be able to get the Internet only through BT, it would have been easy for us to decide the service. Unfortunately we tried to get Virgin Media for which there was no provision. It has been almost 3 weeks since we moved in but we just put in our Internet request with PlusNet(which uses BT line) today. It is going to take 2 more weeks to get that setup.
Excellent service from the lettings team so far. Spencer is an expert in this part of town and is a true professional. We were very pleased with the service and attention we received from the Paramount team right from the start of the letting process. Dexter and Chloe were efficient and helpful in arranging viewings and finding a suitable tenant. Chloe was also very helpful in organising the property for the tenant to move in. Jason was extremely helpful and is very knowledgeable on the documentation side. He was a joy to work with.
Overall, a great experience and would highly recommend the Paramount team to future landlords and tenants.
Relaxed and professional.
Lived in a converted pub in dalston with Paramount Properties.
Their customer service has been excellent. They always reply quickly and supply fixtures and contractors within days of reporting any problems.
They have been very well organised and yet have a relaxed and professional approach to their lettings. Thanks for a lovely home over the last couple of years!
Very happy with service provided by Adam and Jason! Thanks for being the thrusted adviser I seek in an agent.
Helpful and friendly team The team aims to be helpful and Adam was really quick with responses. Not all went smoothly, but we found solutions to all situations quickly and with good attitude which is what counts!
Outstanding first service The service provided by Adam and Natasha was outstanding. Deeply comprehensive and taking care of every detail. Hope the rest of Paramount's services continues like that throughout the rest of our tenancy.
Aiming to keep tenant & landlord happy They genuinely want a top quality product for the tenant; to achieve the best rental, but they are mindful of the landlords budget, & more importantly, time restrictions.
Quick and helpful Quick referencing with really helpful staff that made sure the process is seamless. Good communication with swift response times.
Professional, pleasant and helpful staff who make the experience of renting out a property much less stressful.
Very friendly and efficient. Thanks
Very helpful overall although they did forget to mention some issues with the property but overall good.
Great service, recommended. I would recommend using Paramount again to lease out my property. The service received from the team, particularly Spencer and Jason was great. Communication is key and they kept me informed of all developments along the way. Many thanks
A bit of a hiccup in the process of getting this across the line. However the team endeavoured to help us to the best of their ability. Generally a good experience.
Helpful, friendly service I was really pleased with the service from Paramount - we got a great property and the staff were really helpful, accommodating our requests to come back and view the property a couple of times to help us with the whole moving process